FOR YOUR SAFETY:

Since the COVID-19 Pandemic we have been heightening our al ready rigorous safety precautions at the store. Please read the following measures that are now in place. This is a continually updating post and will remain pinned to our page until further notice, please check regularly.

If any of these new policies affect your ability to shop with us, please call the store at (226) 799-9093 OR reach out to us via email orders@mercatofresh.com OR reach out to us on Facebook/Instagram and we will take the necessary steps to accommodate you.

***

Effective Friday, August 14th, 2020: The Chatham-Kent Health Unit has instituted a call for mask use in all indoor shopping areas apart from medical exemptions. We ask that all customers abide by these guidelines if they can and remind them that wee off curb-side pick-up and local delivery services available.

***

Effective Monday, March 23rd, 2020: NO CASH. DEBIT AND CREDIT ONLY.
***
Absolutely no outside bags, cups or containers.
***
ALL customers AND staff members MUST wear gloves OR sanitize upon entering the store. The gloves are powder-free/latex-free gloves and provided free of charge. DO NOT: Let gloves give you a false sense of security. Limit what you touch in the store and be sure to sanitize your hands before putting on and after removing your gloves. Do not touch your face while wearing gloves.
***
Sanitizer is available at every checkout and throughout the store.
***
Store bathrooms are for EMERGENCIES ONLY.
***
If you are showing any related symptoms, DO NOT COME TO THE STORE. We are reviewing the condition of all staff members prior to the start of their shift. Anyone showing any symptoms will be immediately sent home. Staff are required to wear masks at all times within the store.
***
We reserve the right to refuse purchases deemed excessive by our management. Officials are advising that people purchase enough food for a 14-21 day period.
***
Limit it your vocal interactions within the store. A friendly nod is just as good a hello at this time.
***
Make a list! Come to the store prepared with a list of the items you need. This is not a time to dawdle.
***
Give space! Social distancing etiquette calls for 6 feet of space between people whenever possible. Be mindful of your surroundings and those around you. We have placed markers to help guide you and are actively monitoring the number of people in the store at all times and will ask customers to wait for entry if we are at our limits.
***
That’s all for now but trust that we are are continually updating our efforts to aid in quelling this event. Be good to yourselves and to each other.